Let's face it; sometimes things just don't work out: wrong color, received defective or incorrect item, bag isn't big enough, etc.  That's why our NO HASSLE, return policy is worry-free. Simply contact customerservice@she-tech.com, in advance, to request address for returning item, within 45 days of purchase date.  SALE AND DISCOUNTED ITEMS ARE NON-RETURNABLE. 

We will pay the return shipping cost for any defective or incorrect item received. 

We guarantee all merchandise sold by She-Tech for 45 days from the receipt of shipment. If you are not completely satisfied with your purchase, you may return any unused merchandise, with the original hangtags attached, within 45 days of receipt of the item, for a prompt refund. Your credit card will be credited for the price of the merchandise and any taxes after She-Tech has received and processed your returned item. Shipping & handling fees are non-refundable. Please Note: Amazon.com handles all credit card processing.  If you have questions about your refund, please contact customerservice@amazon.com